Help for patients

Paying a bill online and opening a document your provider shared with you.

You're a patient or family member of one of the practices using Credentik. You don't have a login — you receive emails with secure links to view documents or pay a bill.

These playbooks describe what to expect when you receive a link, and how to know it's legitimate.

Guides

2 guides for patients

Pay a balance from an emailed statement

Your balance is paid via credit card or bank transfer through Stripe's secure checkout. You receive a receipt. The practice's billing team is notified.

Read the guide

Sign or view a shared document

You've reviewed the document, signed (or declined), and the practice has been notified of your response.

Read the guide

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